FAQ

Will you make me a custom designed hood?

Unfortunately we no longer accept custom pattern hood orders for specific breeds/designs. We are a small business (just the two of us) and creating custom patterns/animals is an extensive undertaking in terms of our time/high cost for the commissioner. However, we do plan to offer custom color pathways for masks we already have the patterns for! (i.e, a pink neoprene rottie with blue accents, or a red leather bull terrier with a black spot)

How do I get a custom color pathway hood?

When we open up, we will pick one style of hood for a specific number of slot openings. This will allow our openings to happen more frequently. We will make a post on Twitter and Instagram, as well as list information on our CUSTOM tab right here on our website with a date/time of our openings.  This applies to both our NEOPRENE and LEATHER hoods.

Can you explain how that works?

Lets say we open up for 3 slots. We will make an announcement 1-2 weeks prior with the date and time of our opening, as well as the hood type that will be chosen for that opening.  "We will be opening  on [date] for 3 custom colored neoprene Rotties! Your color options are.." Where we will then list our current available colors at that time. All you have to do is submit a quote request with your design (found on our CUSTOM page) at the time of opening. It will NOT be first come first serve for who we pick, but we will stop accepting more quotes after a certain amount. We will contact those we have been chosen and make a second post stating we have contacted those

Is your packaging descreet?

Yes! We save and reuse boxes/shipping supplies from supply orders, so all boxes are extremely discreet in appearance. We also do not list our business name anywhere on the box.

How old do I have to be to order from you?

18+, no exceptions.

Allergy information?

Possible allergy information will be listed independently on items in our shop, however if you have any concerns/questions please shoot us a message!

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