Bully Bros Terms and Conditions
Please go over this page carefully before placing your order. You are responsible for regularly reviewing these terms and conditions. By using, accessing, browsing through this website, or placing a commission, you indicate that you agree to be bound by these terms. We reserve the right to modify these terms and conditions at any time.
You must be at least 18 to place an order from us. By ordering any item from our website or requesting a commission, you agree that you are at least 18 years of age or older.
Allergy warning: We own cats! And though they do not directly interact with our work, there is still risk of dander. For leather items, some hardware may be nickel plated. Please let us know if you have a nickel allergy when ordering a custom piece, solid brass is always an option. Allergy warnings are placed on every listing.
We have the right to refuse service to anyone, even if a commission has already been accepted. If money has already been exchanged and no work has started, a full refund will be returned.
We do not remake other creators' designs. No exceptions.
We do not offer full custom pattern commissions.
Due to COVID-19 precautions and the nature of our products we do not accept returns. If an item does not properly fit, let us know, and we can offer resizing options.
However, if your hood has been altered in any way, all resizing options are void.
Please be certain of your design. Once a price is agreed upon and paid, we do not accept last minute changes.
If we have not started your hood commission, full payment can be refunded. Once work has started however, no refund can be given as the whole piece would need to be scrapped. This applies to leather & neoprene.
Payment Plans & Shipping:
We accept payment plans of bi-weekly or monthly payments of a pre discussed amount and frequency are accepted with a 50% down payment. Late payment results in a later completion date and possible cancelation.
We will not start work until full payment is received.
We will not ship out your hood until full payment is received. Please do not ask.
When the commission is complete, the buyer is responsible for shipping cost. All orders are sent out insured. We will give you an estimate in advance.
For payment plans, shipping will be added to the final payment installment.
Be aware of your countries import tax. There is no accurate way for us to estimate this price and it is not included in shipping cost. This fee is the responsibility of the buyer.
We can not guarantee a deadline. Our general estimate for neoprene hoods is a couple weeks, leather hoods is about a month, but these timelines are estimates only. Wait times on materials, health issues, and emergencies take precedence. Communication will be clear during any possible delays.
However, if you do want a piece done by a certain time, please tell us at time of commission. At our discretion, rush production and accompanying fee may be possible, but this will be done on a case by case basis.
Visibility may be limited in our hoods. Please be mindful. Do not operate machinery while wearing any of our gear. We are not responsible for any mishaps or personal injury while wearing any of our hoods or other gear.
Anything agreed upon by both parties in writing, including email, is a binding contract. By ordering from our store or requesting a commission, you agree to everything in our terms of service.